Using your account for Open Innovation is easy to do through Groups. You can create an Open Group that includes external users, where these users will only see content that they have been invited to participate in.
*Important: Open Innovation allows external users to join your account. They will not be able to see company-wide posts of Open Ideas, Challenges and Sprints. They will only see posts where their group is selected as the audience.
To invite external users to a post (Open Idea, Challenge, or Sprint), see Creating Open Groups.
Who can create an Open Group?
Only users who have been assigned the permission to Create Open Group can invite external users.
To authorise Open Group permissions for users on your account please access user permissions in: Console > Selected User Permissions
Only give internal users this permission who you have authorised to be able to invite external users. External users may be a privacy risk if they are given access to sensitive challenges or sprints. Only invite external users to posts that you want them to participate in.